Build skills. Practise decisions.

Proposed duration: 90 program minutes. Audience: Community members, staff, volunteers and institutional leadership.

Build a common understanding of prevention, early reporting and protective action without creating a fear-based or exclusionary environment.

Learning outcomes

Identify observable safety concerns and distinguish an immediate emergency from a routine concern.

Explain who receives a report and how to communicate location, behaviour and urgency.

Identify a safe exit, assistance contact and one practical improvement for the site.

Module sequence

10 minutes Welcome, baseline questions and participant concerns

20 minutes Site risks, hate-motivated threats and inclusive observation

20 minutes Prevention through people, access, visibility and reporting

20 minutes Protective actions and emergency notification

15 minutes Guided scenario and personal action worksheet

5 minutes Knowledge check and feedback

Practice and evaluation

Participants decide how to respond to an unfamiliar person making threats; facilitator checks early notification, safe distance and appropriate escalation.

Materials and deliverables

Safety action worksheet, site contact card and attendance record.

Proposed duration: 120 program minutes. Audience: Boards, religious leaders, educators, front-line staff and volunteers.

Improve recognition and documentation of hate-motivated conduct and understanding of reporting, rights and institutional responsibilities.

Learning outcomes

Distinguish offensive expression, non-criminal hate incidents and conduct requiring police assessment using provided examples.

Record facts, preserve available evidence and explain safe police and community reporting routes.

Identify privacy, safeguarding and policy questions for referral to an appropriate professional.

Module sequence

10 minutes Baseline discussion and respectful participation rules

25 minutes Hate incidents, potential offences and jurisdiction-specific legal concepts

20 minutes Rights, institutional policies, access and non-discriminatory decision-making

20 minutes Documentation, evidence preservation and privacy

20 minutes Police reporting, victim support and community referrals

20 minutes Case exercise and incident-record review

5 minutes Knowledge check and feedback

Practice and evaluation

Groups classify sample incidents and complete a fact-based report. Facilitator checks that participants do not make unsupported legal conclusions or circulate identifying details.

Materials and deliverables

Incident-report worksheet, evidence-preservation checklist and local referral list.

Proposed duration: 120 program minutes. Audience: Reception, ushers, administrators, teachers and volunteers.

Develop objective observation and concise reporting while avoiding discriminatory profiling.

Learning outcomes

Describe behaviour, location, timing and context without assigning motives or relying on identity.

Select monitoring, disengagement, supervisor notification or emergency escalation from a scenario.

Complete an incident log and preserve relevant records securely.

Module sequence

10 minutes Baseline and observation boundaries

25 minutes Behaviour, context and proportional response

20 minutes Structured descriptions and radio or telephone reports

20 minutes Escalation and safe disengagement

25 minutes Incident logs, witness information and evidence handling

15 minutes Scenario report and peer review

5 minutes Knowledge check

Practice and evaluation

Participants provide a 30-second verbal report and written entry; review checks specificity, urgency, factual language and secure handling.

Materials and deliverables

Observation checklist, sample incident log and escalation map.

Proposed duration: 90 program minutes. Audience: Imams, clergy, executive directors and designated escorts.

Plan safer public-facing routines while retaining appropriate community access.

Learning outcomes

Identify exposure during arrival, departure, meetings and public events.

Set check-in, escort and emergency-contact arrangements.

Choose a safe response to unwanted contact or a credible threat.

Module sequence

10 minutes Role-specific exposure review

20 minutes Arrival, departure and opening or closing routines

15 minutes Meetings, public events and personal information

15 minutes Check-ins, escorts and emergency contacts

20 minutes Threat scenario and routine planning

10 minutes Review, knowledge check and commitments

Practice and evaluation

Each participant completes a routine-safety plan and tests a missed check-in scenario; facilitator checks clear triggers and realistic contacts.

Materials and deliverables

Leader routine checklist and check-in protocol worksheet.

Proposed duration: 120 program minutes. Audience: Staff, volunteers, program leaders and senior participants.

Improve everyday safety, boundaries and assistance arrangements in community-facing work.

Learning outcomes

Assess lone-work and opening or closing concerns.

Use distance, boundaries and calm communication to reduce exposure.

Activate check-ins, emergency notification and incident reporting.

Module sequence

10 minutes Baseline and participant work patterns

25 minutes Situational awareness and lone-work risk

20 minutes Boundaries, distance and communication

20 minutes Check-ins and escalation arrangements

25 minutes Opening and closing scenario practice

15 minutes Individual safety plan and feedback

5 minutes Knowledge check

Practice and evaluation

Participants role-play a verbal boundary and a missed check-in response without physical contact; evaluation checks disengagement and assistance.

Materials and deliverables

Personal safety plan, lone-work checklist and contact card.

Proposed duration: 120 program minutes. Audience: Leadership, reception, communications staff and safety volunteers.

Establish clear, redundant communications during an urgent event.

Learning outcomes

Deliver a concise simulated 911 report with location, hazard and callback details.

Select an appropriate internal announcement and backup communication method.

Maintain a notification log and check that key groups received instructions.

Module sequence

10 minutes Baseline and communication roles

20 minutes Emergency messages and location information

25 minutes Simulated 911 reporting and listening

20 minutes Radios, announcements and communication discipline

20 minutes Power or network failure and accessible messaging

20 minutes Notification-chain exercise and review

5 minutes Knowledge check

Practice and evaluation

Use training-only calls and messages. Evaluation checks accuracy, plain language, acknowledgment and alternatives for participants who cannot hear or read an announcement.

Materials and deliverables

Notification tree, message templates and communication log.

Proposed duration: 240 program minutes. Audience: Volunteer teams, board members and coordinators.

Develop supervised volunteer roles, briefing routines and safe escalation procedures.

Learning outcomes

Define the team mandate and limits of each role.

Prepare a deployment and communication plan for a typical gathering.

Demonstrate briefing, reporting and handover without exceeding volunteer authority.

Module sequence

15 minutes Baseline and institutional risks

35 minutes Mandate, supervision and role boundaries

35 minutes Entrances, interior areas, parking and crowd movement

35 minutes Briefings, communication and escalation

10 minutes Break

40 minutes Deployment planning and scenario practice

35 minutes Incident records, handover and coordination with responders

25 minutes Observed team briefing and action review

10 minutes Knowledge check and feedback

Practice and evaluation

Teams prepare a gathering deployment plan and conduct a briefing. Rubric checks role clarity, communication, accessible assistance and safe escalation.

Materials and deliverables

Team role framework, deployment worksheet and briefing checklist.

Proposed duration: 240 program minutes. Audience: Staff, leaders, teachers and designated volunteers.

Practise civilian protective decisions during a violent or rapidly developing threat before responders arrive.

Learning outcomes

Recognize immediate danger and notify emergency services.

Choose evacuation or available protection based on location and the changing threat.

Support vulnerable people and follow responder directions without intervening as law enforcement.

Module sequence

15 minutes Baseline, participant welfare and exercise controls

35 minutes Threat recognition and emergency alerting

40 minutes Escape decisions, routes and safe assembly

35 minutes Available protection, concealment and room-specific lockdown decisions

10 minutes Break

35 minutes Assistance, accountability and responder arrival

40 minutes Controlled tabletop or announced walk-through

20 minutes Debrief and corrective actions

10 minutes Knowledge check and feedback

Practice and evaluation

Announced scenarios test protective decisions and communication. No weapons, physical restraint, surprise attack or confrontation drills; participants may pause or withdraw.

Materials and deliverables

Protective-action worksheet, scenario observations and attendance record.

Proposed duration: 240 program minutes. Audience: Leaders, teachers, marshals, staff and volunteers.

Select and coordinate protective actions suited to different hazards and site conditions.

Learning outcomes

Distinguish evacuation, lockdown, hold-and-secure and shelter-in-place.

Assign decision authority, route assistance and accountability roles.

Test an accessible protective-action procedure and identify gaps.

Module sequence

15 minutes Baseline and existing plans

40 minutes Hazards and protective-action decisions

35 minutes Decision authority, marshals and announcements

35 minutes Routes, assembly and accessible assistance

10 minutes Break

35 minutes Room protection, shelter and accountability

40 minutes Announced procedure walk-through

20 minutes Reunification and corrective actions

10 minutes Knowledge check

Practice and evaluation

Participants respond to contrasting scenarios and walk accessible routes. Evaluation checks usable exits, accountability and instructions aligned with the actual plan.

Materials and deliverables

Protective-action decision worksheet, marshal checklist and gap register.

Proposed duration: 240 program minutes. Audience: Front-line staff, volunteers, educators and supervisors.

Develop verbal responses and team coordination that reduce unnecessary confrontation.

Learning outcomes

Recognize escalation and select safe distance and positioning.

Use calm statements, boundaries and choices in a supported role-play.

Identify when to disengage, call police and document the event.

Module sequence

15 minutes Baseline and role boundaries

35 minutes Escalation indicators and environmental concerns

40 minutes Listening, language, boundaries and choices

35 minutes Team positioning and assistance

10 minutes Break

40 minutes Verbal role-play with coached feedback

30 minutes Disengagement, police notification and safeguarding

25 minutes Incident review and team procedure

10 minutes Knowledge check

Practice and evaluation

Paired verbal scenarios are assessed for respectful language, safe separation, timely disengagement and supervisor notification. No restraint or use-of-force practice.

Materials and deliverables

Communication prompts, escalation worksheet and incident-review checklist.

Proposed duration: 360 program minutes. Audience: Boards, clergy, administrators, facilities staff and volunteer teams.

Integrate practical security procedures across worship, education and large community gatherings.

Learning outcomes

Map responsibilities across access, congregation areas, parking and children’s activities.

Prepare a proportionate event briefing and response sequence.

Prioritize improvements that maintain a welcoming environment.

Module sequence

20 minutes Needs baseline and site operating profile

45 minutes Security governance, supervision and access

45 minutes Opening, closing, leader safety and visitor procedures

50 minutes Hate incidents, reporting and de-escalation

10 minutes Break

45 minutes Crowd movement, vulnerable people and communication

45 minutes Protective actions and responder coordination

10 minutes Break

50 minutes Integrated gathering scenario and team briefing

25 minutes Improvement roadmap and assigned owners

15 minutes Knowledge check and evaluation

Practice and evaluation

Teams brief a representative gathering and respond to an unfolding disruption. Assessment checks supervision, accessible assistance, communication and safe protective action.

Materials and deliverables

Operations priorities worksheet, sample gathering briefing and improvement roadmap.

Proposed duration: 360 program minutes. Audience: School leaders, teachers, administrators and facility representatives.

Coordinate school safety with worship and community uses of a shared facility.

Learning outcomes

Map arrival, visitor, dismissal and student-release controls.

Assign classroom accountability and protective-action roles.

Test parent communication, safeguarding and reunification arrangements.

Module sequence

20 minutes Baseline, school profile and safeguarding

45 minutes Arrival, dismissal, visitors and authorized release

45 minutes Classroom, prayer area and outdoor protective actions

45 minutes Accountability, medical and accessibility considerations

10 minutes Break

45 minutes Staff notification, parent messages and reunification

45 minutes Shared-site coordination and responder liaison

10 minutes Break

55 minutes Staff tabletop with a student-accountability challenge

25 minutes Improvement priorities and assigned owners

15 minutes Knowledge check and evaluation

Practice and evaluation

Staff use fictional student records in a tabletop; evaluation checks verified release, accountability, privacy and assistance. Children do not participate in realistic threat simulations.

Materials and deliverables

School procedure-gap worksheet, parent-message template and reunification role map.

Proposed duration: 360 program minutes. Audience: Executives, emergency coordinators, security, facilities and continuity teams.

Strengthen governance and coordinated response across operational departments.

Learning outcomes

Define activation criteria and decision authority.

Coordinate protective actions, communications and essential-service priorities.

Develop a corrective-action plan from an executive scenario.

Module sequence

20 minutes Needs baseline and business context

45 minutes Governance, activation and escalation

45 minutes Hazards, protective actions and duty-holder roles

45 minutes Internal communications and stakeholder messages

10 minutes Break

45 minutes Continuity priorities, dependencies and welfare

45 minutes Facilities, security, HR and executive coordination

10 minutes Break

55 minutes Executive tabletop with resource constraints

25 minutes Corrective actions and exercise roadmap

15 minutes Knowledge check and evaluation

Practice and evaluation

Department leads practise an activation meeting and situation update; assessment checks timely decisions, realistic resources and accountable action owners.

Materials and deliverables

Governance worksheet, dependency map and improvement roadmap.

Proposed duration: 360 program minutes. Audience: Leadership, administrators, school officials and safety coordinators.

Introduce a scalable internal coordination structure for an organization’s response and recovery.

Learning outcomes

Assign command, operations, planning, logistics and communication roles proportionate to the event.

Maintain a situation record, decisions and resource requests.

Hand over information to responders and transition into recovery.

Module sequence

20 minutes Baseline and organizational structure

45 minutes Activation, authority and span of control

45 minutes Role allocation and coordination

45 minutes Situation reports, decisions and resource requests

10 minutes Break

45 minutes Responder liaison and transfer of information

45 minutes Welfare, recovery and continuity

10 minutes Break

55 minutes Incident coordination tabletop

25 minutes Debrief and role-map revision

15 minutes Knowledge check

Practice and evaluation

Participants conduct an internal coordination meeting using fictional incident data. Evaluation checks role clarity, records and liaison; this is not an accredited ICS credential.

Materials and deliverables

Role map, situation-report template, decision log and recovery priorities.

Proposed duration: 180 program minutes. Audience: Decision-makers, facilities leads and safety coordinators.

Test leadership decisions against a realistic scenario without live operational deployment.

Learning outcomes

Apply activation and escalation criteria to scenario developments.

Record decisions, assumptions and resource gaps.

Assign corrective actions with an owner and target date.

Module sequence

15 minutes Objectives, scope and safety briefing

25 minutes Plan review and roles

45 minutes Scenario stage one and facilitated decisions

10 minutes Break

40 minutes Scenario stage two and coordination challenges

30 minutes Hot debrief and gap prioritization

15 minutes Action owners and evaluation

Practice and evaluation

Evaluator observes agreed decision points and compares actions against the client plan; there is no penalty for identifying a gap.

Materials and deliverables

Exercise attendance, decision log and initial corrective-action list. Formal E05 report separately scoped.

Proposed duration: 180 program minutes. Audience: Staff, marshals, volunteers and participating building users.

Validate safe movement, announcements, assistance and accountability through a controlled exercise.

Learning outcomes

Perform an authorized evacuation role.

Demonstrate assistance and assembly accountability.

Identify route or communication gaps without compromising real emergency access.

Module sequence

20 minutes Safety briefing and participant permissions

30 minutes Roles, routes, assembly and accessibility review

20 minutes Communications rehearsal

10 minutes Break

40 minutes Announced evacuation exercise

35 minutes Accountability review and hot debrief

25 minutes Corrective actions and feedback

Practice and evaluation

Record announcement clarity, route use, assistance and accountability; agree site-specific targets in advance and never prioritize speed over safe movement.

Materials and deliverables

Observation log, accountability review and action list. Formal report under E05.

Proposed duration: 180 program minutes. Audience: Leadership, classroom or room leads, staff and safety volunteers.

Validate protective decisions, internal notifications and accountability through an announced scenario.

Learning outcomes

Distinguish an external concern from a threat within the building.

Follow room-specific protective actions without obstructing required emergency egress.

Maintain accountability and identify who can issue an all-clear.

Module sequence

20 minutes Controls, participant welfare and exercise briefing

30 minutes Plan, room suitability and communication review

20 minutes Role rehearsal and accessibility checks

10 minutes Break

40 minutes Announced scenario walk-through or tabletop

35 minutes Notification and accountability debrief

25 minutes Corrective actions and feedback

Practice and evaluation

Evaluator checks authority, clear messages, room-specific decisions and accountability. Use discussion alternatives where locking arrangements or participant welfare make practice unsuitable.

Materials and deliverables

Exercise log, room-procedure gaps and corrective actions.

Proposed duration: 240 program minutes. Audience: Cross-functional leadership, staff and volunteer teams.

Test coordination when a disruption affects multiple site functions or resources.

Learning outcomes

Coordinate protective decisions across departments.

Adapt to an unavailable route or communication channel.

Maintain decision records and prioritize recovery tasks.

Module sequence

20 minutes Scope, safety and evaluator briefing

30 minutes Roles and existing procedure review

45 minutes Scenario phase one and initial response

10 minutes Break

50 minutes Phase two with communication or resource constraints

35 minutes Recovery and responder liaison decisions

35 minutes Hot debrief and evidence review

15 minutes Action owners and evaluation

Practice and evaluation

Use staged discussion or controlled walk-through injects. Evaluators record decisions against approved objectives; do not manufacture real hazards or panic.

Materials and deliverables

Exercise record, decision log and initial improvement list; E05 report separately quoted.

Proposed duration: 120 program minutes. Audience: Leadership, exercise participants and designated action owners.

Convert exercise observations into a factual improvement report and accountable follow-up.

Learning outcomes

Validate evidence and separate observations from assumptions.

Prioritize corrective actions by impact and urgency.

Assign owners and define how completion will be checked.

Module sequence

15 minutes Scope and evidence sources

30 minutes Observation review and factual validation

25 minutes Gap analysis and prioritization

25 minutes Corrective actions, owners and target dates

15 minutes Report review and confidentiality

10 minutes Evaluation and next steps

Practice and evaluation

Review fictional or actual approved exercise records and agree findings with the client. Measure completeness and traceability rather than assigning unsupported risk scores.

Materials and deliverables

After-action report and improvement register where included in the signed scope. Additional analysis hours quoted separately.

Proposed duration: 180 program minutes. Audience: Previously trained leaders, staff and volunteers.

Refresh selected skills and review changes in personnel, site risks and procedures.

Learning outcomes

Explain changes since previous delivery.

Demonstrate a selected reporting or protective-action skill.

Update priority actions and future practice needs.

Module sequence

20 minutes Prior actions and changes review

35 minutes Focused knowledge refresh

35 minutes Communication and role practice

10 minutes Break

40 minutes One agreed scenario or procedure exercise

25 minutes Debrief and action register update

15 minutes Knowledge check and feedback

Practice and evaluation

Compare current performance with previous records where comparable evidence exists; assess new participants against core steps and identify bridging needs.

Materials and deliverables

Refresher attendance, updated action list and focused exercise record.

Proposed duration: 720 program minutes. Audience: Experienced internal coordinators and authorized staff trainers.

Prepare internal facilitators to deliver agreed SALAM materials and run controlled practice within their authorized scope.

Learning outcomes

Plan an audience-appropriate lesson with measurable objectives.

Deliver a supervised micro-teaching segment and constructive feedback.

Apply exercise controls, assessment methods and material-use conditions.

Module sequence

45 minutes Day one needs baseline and trainer role boundaries

60 minutes Learning objectives and course structure

60 minutes Adult learning, inclusion and facilitation

10 minutes Break

60 minutes Lesson planning and materials adaptation

60 minutes Safety, participant welfare and exercise design

10 minutes Break

40 minutes Demonstration, feedback and lesson rehearsal

15 minutes Day one review

30 minutes Day two review and assessment briefing

50 minutes Evaluation tools, records and learning support

70 minutes Supervised micro-teaching round one

10 minutes Break

60 minutes Micro-teaching round two and coached revision

60 minutes Controlled scenario facilitation

10 minutes Break

45 minutes Material use, delivery boundaries and quality review

25 minutes Individual evaluation and development plan

Practice and evaluation

Assess each trainer using a rubric for objective alignment, accuracy, facilitation, safety and feedback. Completion does not authorize regulated instruction or unrestricted use of SALAM materials.

Materials and deliverables

Lesson plan, micro-teaching rubric and development plan; any material licence must be expressly agreed.

Proposed duration: 120 program minutes. Audience: Leadership, facilities staff and safety volunteers.

Introduce practical CPTED observation and connect site conditions to professional assessment recommendations.

Learning outcomes

Identify visibility, access, territorial cues and maintenance concerns using site examples.

Explain how inclusive design supports safety without isolating the community.

Prioritize observations for qualified assessment rather than treating awareness training as design certification.

Module sequence

10 minutes Baseline and CPTED purpose

25 minutes Natural surveillance and visibility

25 minutes Access, territorial cues and welcoming space

20 minutes Maintenance, gathering areas and accessibility

30 minutes Photograph or floor-plan review and priorities

10 minutes Knowledge check and feedback

Practice and evaluation

Participants review a fictional floor plan and explain three observations with their security rationale. No engineering conclusions or certified CPTED designation are issued.

Materials and deliverables

CPTED observation worksheet and assessment referral priorities.

Proposed duration: 180 program minutes. Audience: Event coordinators, ushers, volunteers and facilities leads.

Support safer crowd movement and early escalation at busy community gatherings.

Learning outcomes

Recognize congestion, blocked movement and pressure indicators.

Prepare role assignments and communication for entrances, queues and exits.

Respond to a crowd concern without blocking egress or creating panic.

Module sequence

15 minutes Baseline and gathering profile

30 minutes Congestion, crowd pressure and observation

30 minutes Queues, entrances, exits and accessible movement

10 minutes Break

30 minutes Role allocation and clear announcements

40 minutes Crowd-flow tabletop and escalation decisions

25 minutes Debrief, action plan and knowledge check

Practice and evaluation

Teams mark a floor plan and respond to a congested entrance scenario. Evaluation checks clear egress, proportionate messaging and escalation; no crowd-crush simulation or live compression is used.

Materials and deliverables

Gathering role map, observation points and crowd-flow action sheet.

Proposed duration: 120 program minutes. Audience: Authorized staff, administrators and safety coordinators.

Prepare authorized users to operate selected newly installed security equipment and report faults.

Learning outcomes

Perform the authorized user actions on the actual equipment or a training system.

Recognize a fault and contact the designated support provider.

Use access and records in accordance with the site’s privacy and response procedures.

Module sequence

15 minutes User roles, permissions and equipment scope

30 minutes Vendor demonstration of normal operation

25 minutes Alerts, authorized access and fault escalation

20 minutes Privacy, record access and retention responsibilities

20 minutes Supervised user task and scenario

10 minutes Knowledge check and support handover

Practice and evaluation

Each user performs agreed tasks without changing protected configuration. A vendor-qualified specialist demonstrates model-specific operations and records competence against the actual installation.

Materials and deliverables

User task checklist, fault-reporting contacts and training attendance.